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  • #2973

    Michael Jones
    Participant

    I have an issue with the feature boxes the first one is larger than the other three.

    http://www.aussiervrepair.com

    #2974

    Prosys Theme
    Keymaster

    You need go to that respective post, then below that page there is excerpt text area. You can write your text there and control the size of your featured item box. The size of box will changes depending on your input text.

    check image here

    https://prnt.sc/oxht11

    • This reply was modified 5 years, 6 months ago by Prosys Theme.
    #2978

    Michael Jones
    Participant

    That didn’t work no changes what so ever

    #2979

    Prosys Theme
    Keymaster

    I guess you have not updated it. please share us image of backend what you had inserted on that excerpt box.

    if you felt difficulty in editing excerpt, you can try premium version, it has lot of easy option, with premium support and free customization facility up to 3 hrs( worth of $45 ).

    • This reply was modified 5 years, 6 months ago by Prosys Theme.
    #2981

    Michael Jones
    Participant

    #2982

    Michael Jones
    Participant

    I have already purchased a premium theme it didn’t work right either, I added email to the top toolbar and your theme kept adding HTTP:// to the front of it like it was a web address. so I went back to the free theme

    #2983

    Prosys Theme
    Keymaster

    On the case of Premium version, it was on version v2.0.0 and current version is 2.0.2 and That issue has already been updated on version 2.0.1. so premium version must be working perfectly. if you have any query regarding premium version. you can directly contact http://prosysthemes.com/request-a-support/ and our dedicated team will give you quick response.

    #2984

    Prosys Theme
    Keymaster

    And for issue regarding, feature section, will be updated on upcomming version.

    #2986

    Michael Jones
    Participant

    can you send me the new version 2.02 I just brought this last week

    #2990

    Michael Jones
    Participant

    I guess not, not even a response, guess il have to do a chargeback on my card seeing your product is faulty and no support from you.

    #2992

    Prosys Theme
    Keymaster

    Our team had already send you mail regarding, support, 16 hrs ago. in your email address. Please check your mail and reply. They we give you full support.
    Best regards,
    Prosys theme

    #2993

    Prosys Theme
    Keymaster

    Hello Mike,

    Also good news is, free theme has been released with update. so you need to update theme. Bothe theme will give you prefect result.

    Cheers,
    Prosys theme

Viewing 12 posts - 1 through 12 (of 12 total)

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